SEEKER JACKET CLASSIC TY STEPHANO FIT

At Ty Stephano Atelier, we're pleased to offer simple, convenient shipping for all our avant-garde pieces. We ensure that your order reaches you in perfect condition, reflecting the same care and attention to detail that goes into its creation.

Domestic Shipping (United States Only)

• USPS Flat Rate Shipping: FREE for all orders

• Estimated Delivery Time: 3-5 business days

All orders are shipped via USPS with tracking provided.

Handling Time

All orders are carefully prepared and typically ship within 1-2 business days. Made-to-order and customized pieces may require additional processing time, which will be communicated at the time of purchase.

Signature Required

For your security, all shipments require a signature upon delivery. We cannot ship to P.O. boxes.

Special Handling

Certain delicate pieces may require special handling. In these cases, our team will contact you to arrange the most suitable shipping method within our USPS Flat Rate service.

Questions?

For any shipping inquiries, please contact our Client Services team at info@tystephano.com.

We offer a 14-day exchange policy. This means you have 14 days from the date you receive your item to initiate an exchange. To be eligible for a exchange, your item must be new and unused, in the same condition that you received it, with all original tags attached, and in its original packaging. Items that are damaged, soiled, or altered will not be accepted for exchange. You'll also need the receipt or proof of purchase.

To start a return, please contact us at info@tystephano.com within 14 days of receiving your item. We'll provide you with instructions on how to proceed with your exchange. Please send all exchanges to our Melrose store: Ty Stephano Atelier, 7517 Melrose Ave, Los Angeles, CA 90046. Items sent back to us without first requesting an exchange will not be accepted.

For full-priced items, a refund will be issued back to the original method of payment. For sale items, exchanges are eligible for online store credit only. Please note that original shipping fees are not refundable.

Certain types of items cannot be returned, including custom products (such as special orders or personalized items), intimate apparel, and final sale items. Please get in touch if you have questions or concerns about your specific item.

We will notify you once we've received and inspected your return. If approved, your exchange or store credit will be processed within 10 business days.

You can always contact us for any return question at info@tystephano.com.

We typically offer sizes XS to XL. However, size availability may vary by product. Detailed size charts are available on each product page. For custom sizing, please contact our client services.